Privacy Policy

The type of personal information we collect

We’d love to chat with you over an e-coffee (or e-tea) about your copy, content and social media requirements. To enable this, we collect and process the following information:

Personal identifiers, contacts and characteristics (for example, name and contact details). This includes first and last names as well as any email addresses given when you submit a contact us form or book a call.

How do we collect personal information and why do we do this

Most of the personal information we process is provided to us directly by you for the following reason:

·       To reply to your contact request, enquiry or contact you in regards to completing copywriting and content work (if you become a client).

When you contact us via our ‘Contact Us’ form on www.creativepear.co.uk, we will use your details to reply to enquiries.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time.

You can do this by clicking the ‘unsubscribe’ button on one of your newsletters. Alternatively, contact kate@creativepear.co.uk and we will remove your details from our mailing list.

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

How we store your personal information

Your information is securely stored.

We keep submitted email addresses until you choose to opt-out from our emails and/or newsletters. We will then dispose of your information by removing you from our mailing list.

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.

  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

  • Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at kate@creativepear.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at kate@creativepear.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Privacy Notice updated on 15th April 2024.

All Rights Reserved - ©The Creative Pear 2024